Sprinklr

General Description: Sprinklr is an enterprise-grade social media management and customer experience platform for large organizations. It enables businesses to manage social campaigns, customer engagement, and analytics at scale.

Key Features:

1. Unified platform for social media, marketing, and customer care
2. AI-powered social listening and sentiment analysis
3. Advanced analytics and reporting tools
4. Integration with CRM and other enterprise tools

Cost: Sprinklr offers customized pricing based on the organization’s needs and scope of usage, typically targeted at enterprise clients.